Waakif

Waakif

AI-Powered Business Platform to enhance customer retention

with intelligent insights.

AI-Powered Business Platform to enhance customer retention with intelligent insights.

Experience Type

Experience Type

Internship

Internship

Role

UI/UX Designer

Industry

SaaS, Customer Retention

Duration

3 months

Role

UI/UX Designer

Industry

SaaS, Customer Retention

Duration

3 months

COMPANY OVERVIEW

Smart Insights, Smarter Growth

Smart Insights, Smarter Growth

Waakif is an AI-powered business platform designed to boost customer retention and provide actionable insights. Offering advanced customization and intelligent automation, it’s tailored to elevate businesses and triple customer engagement, setting them apart from competitors. The platform helps businesses streamline order management, enhance engagement, and execute targeted marketing campaigns.

Waakif is an AI-powered business platform designed to boost customer retention and provide actionable insights. Offering advanced customization and intelligent automation, it’s tailored to elevate businesses and triple customer engagement, setting them apart from competitors. The platform helps businesses streamline order management, enhance engagement, and execute targeted marketing campaigns.

MY ROLE & CONTRIBUTIONS

Designing for Impact

Designing for Impact

My journey at Waakif began with the website revamp, where I was responsible for designing key pages from scratch. From collaborating with graphic designer to working closely with developer led to the successful launch of our website. Following this, I conducted a UX analysis of the Waakif dashboard, identifying usability issues and proposing improvements. Additionally, I designed a custom invoice maker app for a client, following a research-driven approach to create

an intuitive and efficient solution.

My journey at Waakif began with the website revamp, where I was responsible for designing key pages from scratch. From collaborating with graphic designer to working closely with developer led to the successful launch of our website. Following this, I conducted a UX analysis of the Waakif dashboard, identifying usability issues and proposing improvements. Additionally, I designed a custom invoice maker app for a client, following a research-driven approach to create an intuitive and efficient solution.

Website Revamp

Website Revamp

At Waakif, I was responsible for enhancing the platform’s digital experience through research, wireframing, and high-fidelity UI design. The existing website lacked clarity, proper information hierarchy, and engaging UI, leading to poor user engagement so it needed a fresh look to improve usability and engagement.


My Role involved:


  • Redesigning Key Pages from scratch like the Home Page, Pricing Page, Integrations Page and all the Features Page.

  • Collaborated with Graphic Designer for the creation of website assets.

  • Worked closely with Developer to ensure seamless implementation and responsiveness of the website which led to the successful website launch.

At Waakif, I was responsible for enhancing the platform’s digital experience through research, wireframing, and high-fidelity UI design. The existing website lacked clarity, proper information hierarchy, and engaging UI, leading to poor user engagement so it needed a fresh look to improve usability and engagement.


My Role involved:


  • Redesigning Key Pages from scratch like the Home Page, Pricing Page, Integrations Page and all the Features Page.

  • Collaborated with Graphic Designer for the creation of website assets.

  • Worked closely with Developer to ensure seamless implementation and responsiveness of the website which led to the successful website launch.

At Waakif, I was responsible for enhancing the platform’s digital experience through research, wireframing, and high-fidelity UI design. The existing website lacked clarity, proper information hierarchy, and engaging UI, leading to poor user engagement so it needed a fresh look to improve usability and engagement.


My Role involved:


  • Redesigning Key Pages from scratch like the Home Page, Pricing Page, Integrations Page and all the Features Page.

  • Collaborated with Graphic Designer for the creation of website assets.

  • Worked closely with Developer to ensure seamless implementation and responsiveness of the website which led to the successful website launch.

Dashboard UX Analysis

Dashboard UX Analysis

Waakif’s dashboard was a core tool for businesses, but it was overwhelming for the users, as they faced navigation difficulties and cluttered data presentation. I worked on the Dashboard with the team where I did a brief UX Analysis of it by addressing the existing usability issues, analyzed industry trends, competitor dashboards and proposed improvements.

Waakif’s dashboard was a core tool for businesses, but it was overwhelming for the users, as they faced navigation difficulties and cluttered data presentation. I worked on the Dashboard with the team where I did a brief UX Analysis of it by addressing the existing usability issues, analyzed industry trends, competitor dashboards and proposed improvements.

Locked by NDA.

Locked by NDA.

Conceptualization of Invoicify

Conceptualization of Invoicify

I designed an invoice maker app for a client, starting with user research to understand business invoice needs. To ensure a competitive edge, I analyzed existing market solutions and identified key gaps. Based on these insights, I created wireframes and high-fidelity UI screens, focusing on usability and efficiency. Throughout the process, I collaborated closely with the client and team, incorporating continuous feedback and refining the design through multiple iterations.

I designed an invoice maker app for a client, starting with user research to understand business invoice needs. To ensure a competitive edge, I analyzed existing market solutions and identified key gaps. Based on these insights, I created wireframes and high-fidelity UI screens, focusing on usability and efficiency. Throughout the process, I collaborated closely with the client and team, incorporating continuous feedback and refining the design through multiple iterations.

Locked by NDA.

Locked by NDA.

Key Takeaways from My Journey

Key Takeaways from My Journey

This internship at Waakif, gave me hands-on experience in solving real-world UX problems while designing for AI-driven business solutions. Through my involvement in website revamp, dashboard UX analysis, and product design, I gained invaluable insights into user-centered design, collaboration, and problem-solving. One of my key takeaways was the importance of cross-functional teamwork—working closely with developers, designers, and clients taught me how to align business goals with user needs.

This internship at Waakif, gave me hands-on experience in solving real-world UX problems while designing for AI-driven business solutions. Through my involvement in website revamp, dashboard UX analysis, and product design, I gained invaluable insights into user-centered design, collaboration, and problem-solving. One of my key takeaways was the importance of cross-functional teamwork—working closely with developers, designers, and clients taught me how to align business goals with user needs.

See more of my work

See more of my work